Assumption College for Sisters
We have had that Konica Minolta for about a year and a half now. All of our teachers and staff are able to use it easily, but the best part of the whole deal is the service! When we have had to call, if we didn't understand something or if we had a problem, we call John and he immediately gets someone over here to fix the problem or instruct us on usage.
I can't thank him enough! The teachers and staff are much happier these days!
Patricia McGrady, Treasurer/Institutional Advancement
Catholic Charities of the Archdiocese of Newark NJ
Their ongoing support and service for the products they represent and sell is one where if service is required they are there – if not the same day, the very next.
In an industry where salesmen disappear after the sale, what sets Premium-Digital apart is that these folks stop by periodically not to sell something – but to confirm their products are meeting expectations. In an industry where customer relations are often short lived, Premium-Digital has broken the mold and is always a phone call away.
Edward B. Bair, Director of IT Services
STO of New Jersey
You guys are quick to respond and genuinely interested in the customer. I wish more businesses were like Premium Digital Office Solutions.
Amy Morgan, STO of New Jersey, Inc.
Schwan Cosmetics USA
Marianne MacVeagh, Purchasing Professional
Larry Bernard, Director of Purchasing
Industrial Brush Company
Holly, Office Manager
RE/MAX American Dream
Flash forward a year, and I was having trouble with the old company. Trying to return the machine and finish my payoff. They were very hard to deal with and extremely unreasonable. PDOS took care of everything to make this situation as smooth as possible. They basically took the burden on themselves to clear everything up.
I cannot say enough about this company! From the way they came into my office and made everything seamless to their follow up, tech support, and finally being there at the end when they really didn't have to be. You don't see this type of customer service anymore. Thank you PDOS and Managing Partner Alan Schwartz. You guys are the best!!!
Jim Fino, Broker/Owner
Tuxedo Park Fire Department
On behalf of the Executive Committee and all the members of the Tuxedo Park Fire Department, I want to express our appreciated for the bizhub office copier recently delivered to our firehouse. The value of the machine clearly exceeds the cost to us, and we are most appreciative of that.
I would also like to note that Ali was very helpful in arranging the logistics of the delivery and even drove up to Tuxedo one morning during Thanksgiving week to personally set it up and show me how to use the functionality.
We are now able to scan and transmit as well as copy efficiently which is helping us be both more efficient and more effective with communications.
Thanks again, and happy holidays.
Gardiner Hempel, Jr.
Dealers Industrial Equipment, LLC
Upton delivery of the machine, their technician Vijay held our hands and went through every option of the Konica Minolta unit. He was a consummate professional and went above and beyond.
I hope to work with Premium Digital on future projects including document scanning, They exceeded all of our expectations and it was a pleasure to work with every member of their team.
I am writing to thank you for your assistance yesterday with the plotter.
We really appreciate that you drove all the way out here the same day we called and fixed the problem. Being able to print a map by the end of the day was very important.
Since the beginning of our account with you, we have experienced only one or town minor problems with the equipment we lease through you and they were quickly and easily resolved.
Switching our wide format and regular copying needs to your firm three years ago was the best move I could have made. The integration into our network was seamless, and I have never have to worry about anything. I also like the fact that you are local and not an 800 number in a different country.
Even though our company is small, you provide service as if we were a large corporation. Thanks again for the outstanding service and all of your personal attention.
C&H Environmental Inc
Susan Cartal - Office Manager
Rockland County Patrolmen’s Benevolent Association, Inc.
I would like to take this time to thank you for all your help with our PBA cards and pocket calendars. It was a pleasure to work with you and your staff at Premium Digital Office Solutions. Your professionalism and hands on approach made it very easy for our Union to transition from our old company to yours. Every step of the process you were involved and kept me up to speed. The Rockland County Patrolmen Benevolent Association highly recommends Premium Digital Office, and will continue to do business with you.
Thanks again Van.