Assumption College for Sisters

I have been meaning to write for quite some time now, to thank and commend John Giessuebel for his tremendous assistance in change our copier to a Konica Minolta and our lease to Premium Digital Office Solutions! We had been dissatisfied with our old copier and the poor service we received for some time, but did not believe we could do anything about it because we were in the middle of a five year contract. John assured me that that would not be a problem. He explained how Premium Digital could buy out our existing lease, remove our old copier and replace it with a user friendly Konica Minolta, but the best part was that he promised better service is we did have a problem. He more than delivered on all of his promises!

We have had that Konica Minolta for about a year and a half now. All of our teachers and staff are able to use it easily, but the best part of the whole deal is the service! When we have had to call, if we didn't understand something or if we had a problem, we call John and he immediately gets someone over here to fix the problem or instruct us on usage.

I can't thank him enough! The teachers and staff are much happier these days!

Patricia McGrady, Treasurer/Institutional Advancement

Premium Digital Office Solutions
5.0
2016-09-28T14:35:28+00:00

Patricia McGrady, Treasurer/Institutional Advancement

I have been meaning to write for quite some time now, to thank and commend John Giessuebel for his tremendous assistance in change our copier to a Konica Minolta and our lease to Premium Digital Office Solutions! We had been dissatisfied with our old copier and the poor service we received for some time, but did not believe we could do anything about it because we were in the middle of a five year contract. John assured me that that would not be a problem. He explained how Premium Digital could buy out our existing lease, remove our old copier and replace it with a user friendly Konica Minolta, but the best part was that he promised better service is we did have a problem. He more than delivered on all of his promises! We have had that Konica Minolta for about a year and a half now. All of our teachers and staff are able to use it easily, but the best part of the whole deal is the service! When we have had to call, if we didn't understand something or if we had a problem, we call John and he immediately gets someone over here to fix the problem or instruct us on usage. I can't thank him enough! The teachers and staff are much happier these days!

Catholic Charities of the Archdiocese of Newark NJ

We have had a business relationship with the folks at Premium-Digital Office Solutions for over 20 years, as an independent business for 13 years, and have found them to be consistent and supportive throughout that time. They have the capability to analyze your business and provide solutions to meet both large corporate environments as well as smaller companies.

Their ongoing support and service for the products they represent and sell is one where if service is required they are there – if not the same day, the very next.

In an industry where salesmen disappear after the sale, what sets Premium-Digital apart is that these folks stop by periodically not to sell something – but to confirm their products are meeting expectations. In an industry where customer relations are often short lived, Premium-Digital has broken the mold and is always a phone call away.

Edward B. Bair, Director of IT Services

Premium Digital Office Solutions
5.0
2016-09-28T14:40:18+00:00

Edward B. Bair, Director of IT Services

We have had a business relationship with the folks at Premium-Digital Office Solutions for over 20 years, as an independent business for 13 years, and have found them to be consistent and supportive throughout that time. They have the capability to analyze your business and provide solutions to meet both large corporate environments as well as smaller companies. Their ongoing support and service for the products they represent and sell is one where if service is required they are there – if not the same day, the very next. In an industry where salesmen disappear after the sale, what sets Premium-Digital apart is that these folks stop by periodically not to sell something – but to confirm their products are meeting expectations. In an industry where customer relations are often short lived, Premium-Digital has broken the mold and is always a phone call away.

STO of New Jersey

I want to tell you that dealing with your company has been an absolute delight. From my first steps with your sales team, helping me select the best machines to accomodate my companies needs, to the IT department and their technical know-how. Your customer service and dedication to your customer’s needs is superb.

You guys are quick to respond and genuinely interested in the customer. I wish more businesses were like Premium Digital Office Solutions.

Amy Morgan, STO of New Jersey, Inc.

Premium Digital Office Solutions
5.0
2016-10-11T16:55:45+00:00

Amy Morgan, STO of New Jersey, Inc.

I want to tell you that dealing with your company has been an absolute delight. From my first steps with your sales team, helping me select the best machines to accomodate my companies needs, to the IT department and their technical know-how. Your customer service and dedication to your customer’s needs is superb. You guys are quick to respond and genuinely interested in the customer. I wish more businesses were like Premium Digital Office Solutions.

Schwan Cosmetics USA

I have used the services of Premium Digital Office Solutions for over 10 years. I have found them to be a reliable and honest company. They have the capability to analyze your business and provide solutions to meet both large corporate environments as well as smaller companies. Their solutions provide time savings and cost savings. They stand behind their products. Their customer service center and offers the utmost support for your company.

Marianne MacVeagh, Purchasing Professional

Premium Digital Office Solutions
5.0
2016-10-11T16:56:14+00:00

Marianne MacVeagh, Purchasing Professional

I have used the services of Premium Digital Office Solutions for over 10 years. I have found them to be a reliable and honest company. They have the capability to analyze your business and provide solutions to meet both large corporate environments as well as smaller companies. Their solutions provide time savings and cost savings. They stand behind their products. Their customer service center and offers the utmost support for your company.

YCS

Premium Digital Office Solutions has been a reliable vendor for YCS over the years. During normal business conditions they have always performed at the top of their game. During the significant time right after Sandy, they brought their service to another level. We are very appreciative of Alan and Van and their professional team.

Larry Bernard, Director of Purchasing

Premium Digital Office Solutions
5.0
2016-10-11T16:56:36+00:00

Larry Bernard, Director of Purchasing

Premium Digital Office Solutions has been a reliable vendor for YCS over the years. During normal business conditions they have always performed at the top of their game. During the significant time right after Sandy, they brought their service to another level. We are very appreciative of Alan and Van and their professional team.

Industrial Brush Company

Once again we thank you for your generosity and thoughtfulness. We are such a small account that it amazes me every year when we are thought of in such a special way. The personal service that you offer to all of your clients is what sets you apart and above all other dealerships who just want to sell and are then gone. Thank you for always being there for us – it is still very important to a small companies like ours.

Holly, Office Manager

Premium Digital Office Solutions
5.0
2016-10-11T16:56:58+00:00

Holly, Office Manager

Once again we thank you for your generosity and thoughtfulness. We are such a small account that it amazes me every year when we are thought of in such a special way. The personal service that you offer to all of your clients is what sets you apart and above all other dealerships who just want to sell and are then gone. Thank you for always being there for us – it is still very important to a small companies like ours.

RE/MAX American Dream

My name is Jim Fino. I am the Broker/Owner of RE/MAX American Dream. About a year ago I had a visit from a sales rep from Premium Digital Office Solutions. They sell copiers and other office equipment. We discussed my current situation with another company. PDOS was able to offer me a better machine with better financing. They came within the week, removed my old copier and installed the new one. One of their techs came back to my office numerous times to make sure all of our computers were working in sync with the new copier. They even made special trips back to help the agents with their own personal laptops. Soon after we were running on all cylinders, the rep came in and asked how everything was. He, in turn, kept coming to the office every couple of weeks to monitor our machine and make sure everything was going well. Needless to say, this rep because a friend of mine.

Flash forward a year, and I was having trouble with the old company. Trying to return the machine and finish my payoff. They were very hard to deal with and extremely unreasonable. PDOS took care of everything to make this situation as smooth as possible. They basically took the burden on themselves to clear everything up.

I cannot say enough about this company! From the way they came into my office and made everything seamless to their follow up, tech support, and finally being there at the end when they really didn't have to be. You don't see this type of customer service anymore. Thank you PDOS and Managing Partner Alan Schwartz. You guys are the best!!!

Jim Fino, Broker/Owner

Premium Digital Office Solutions
5.0
2016-10-26T15:33:36+00:00

Jim Fino, Broker/Owner

My name is Jim Fino. I am the Broker/Owner of RE/MAX American Dream. About a year ago I had a visit from a sales rep from Premium Digital Office Solutions. They sell copiers and other office equipment. We discussed my current situation with another company. PDOS was able to offer me a better machine with better financing. They came within the week, removed my old copier and installed the new one. One of their techs came back to my office numerous times to make sure all of our computers were working in sync with the new copier. They even made special trips back to help the agents with their own personal laptops. Soon after we were running on all cylinders, the rep came in and asked how everything was. He, in turn, kept coming to the office every couple of weeks to monitor our machine and make sure everything was going well. Needless to say, this rep because a friend of mine. Flash forward a year, and I was having trouble with the old company. Trying to return the machine and finish my payoff. They were very hard to deal with and extremely unreasonable. PDOS took care of everything to make this situation as smooth as possible. They basically took the burden on themselves to clear everything up. I cannot say enough about this company! From the way they came into my office and made everything seamless to their follow up, tech support, and finally being there at the end when they really didn't have to be. You don't see this type of customer service anymore. Thank you PDOS and Managing Partner Alan Schwartz. You guys are the best!!!

Tuxedo Park Fire Department

Dear John,

On behalf of the Executive Committee and all the members of the Tuxedo Park Fire Department, I want to express our appreciated for the bizhub office copier recently delivered to our firehouse. The value of the machine clearly exceeds the cost to us, and we are most appreciative of that.

I would also like to note that Ali was very helpful in arranging the logistics of the delivery and even drove up to Tuxedo one morning during Thanksgiving week to personally set it up and show me how to use the functionality.

We are now able to scan and transmit as well as copy efficiently which is helping us be both more efficient and more effective with communications.

Thanks again, and happy holidays.

 

Gardiner Hempel, Jr.

Premium Digital Office Solutions
5.0
2017-01-09T17:50:42+00:00

Gardiner Hempel, Jr.

Dear John, On behalf of the Executive Committee and all the members of the Tuxedo Park Fire Department, I want to express our appreciated for the bizhub office copier recently delivered to our firehouse. The value of the machine clearly exceeds the cost to us, and we are most appreciative of that. I would also like to note that Ali was very helpful in arranging the logistics of the delivery and even drove up to Tuxedo one morning during Thanksgiving week to personally set it up and show me how to use the functionality. We are now able to scan and transmit as well as copy efficiently which is helping us be both more efficient and more effective with communications. Thanks again, and happy holidays.  

Dealers Industrial Equipment, LLC

We highly recommend Premium Digital for your copier needs. Premium Digital recently installed and setup a brand new Konica Minolta printer/scanner/copier in our Hillside, NJ office. Owner, Van Seretis, and all his employees treated us with the utmost respect throughout the entire process.

Upton delivery of the machine, their technician Vijay held our hands and went through every option of the Konica Minolta unit. He was a consummate professional and went above and beyond.

I hope to work with Premium Digital on future projects including document scanning, They exceeded all of our expectations and it was a pleasure to work with every member of their team.

Thank you

 

Jeff Brenner

Premium Digital Office Solutions
5.0
2018-02-26T20:08:59+00:00

Jeff Brenner

We highly recommend Premium Digital for your copier needs. Premium Digital recently installed and setup a brand new Konica Minolta printer/scanner/copier in our Hillside, NJ office. Owner, Van Seretis, and all his employees treated us with the utmost respect throughout the entire process. Upton delivery of the machine, their technician Vijay held our hands and went through every option of the Konica Minolta unit. He was a consummate professional and went above and beyond. I hope to work with Premium Digital on future projects including document scanning, They exceeded all of our expectations and it was a pleasure to work with every member of their team. Thank you  

C&H Environmental

Dear Alan:

I am writing to thank you for your assistance yesterday with the plotter.

We really appreciate that you drove all the way out here the same day we called and fixed the problem. Being able to print a map by the end of the day was very important.

Since the beginning of our account with you, we have experienced only one or town minor problems with the equipment we lease through you and they were quickly and easily resolved.

Switching our wide format and regular copying needs to your firm three years ago was the best move I could have made. The integration into our network was seamless, and I have never have to worry about anything. I also like the fact that you are local and not an 800 number in a different country.

Even though our company is small, you provide service as if we were a large corporation. Thanks again for the outstanding service and all of your personal attention.

C&H Environmental Inc

Susan Cartal - Office Manager

Premium Digital Office Solutions
5.0
2018-07-30T19:21:54+00:00

C&H Environmental Inc

Susan Cartal - Office Manager

Dear Alan: I am writing to thank you for your assistance yesterday with the plotter. We really appreciate that you drove all the way out here the same day we called and fixed the problem. Being able to print a map by the end of the day was very important. Since the beginning of our account with you, we have experienced only one or town minor problems with the equipment we lease through you and they were quickly and easily resolved. Switching our wide format and regular copying needs to your firm three years ago was the best move I could have made. The integration into our network was seamless, and I have never have to worry about anything. I also like the fact that you are local and not an 800 number in a different country. Even though our company is small, you provide service as if we were a large corporation. Thanks again for the outstanding service and all of your personal attention.

Rockland County Patrolmen’s Benevolent Association, Inc.

Dear Van,

I would like to take this time to thank you for all your help with our PBA cards and pocket calendars. It was a pleasure to work with you and your staff at Premium Digital Office Solutions. Your professionalism and hands on approach made it very easy for our Union to transition from our old company to yours. Every step of the process you were involved and kept me up to speed. The Rockland County Patrolmen Benevolent Association highly recommends Premium Digital Office, and will continue to do business with you.

Thanks again Van.

Sincerely,

Larry Ayers
RCPBA President

Premium Digital Office Solutions
5.0
2019-01-29T20:09:58+00:00

Larry Ayers
RCPBA President

Dear Van, I would like to take this time to thank you for all your help with our PBA cards and pocket calendars. It was a pleasure to work with you and your staff at Premium Digital Office Solutions. Your professionalism and hands on approach made it very easy for our Union to transition from our old company to yours. Every step of the process you were involved and kept me up to speed. The Rockland County Patrolmen Benevolent Association highly recommends Premium Digital Office, and will continue to do business with you. Thanks again Van. Sincerely,
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